Shipping & Returns

Shipping

Orders within the United Kingdom are sent via Royal Mail or by parcel carrier and will despatched within 1 working day of the order being placed and payment confirmed. Under normal circumstances you can expect your order to arrive within 2/3 working days depending on the level of service provided by our delivery partners in the area where you live.

 

Packing and postage costs will be applied to all orders and the current rates shown will prevail when ordering. We reserve the right to amend these rates in line with any subsequent increases in postal rates or packaging material costs. 

Click and Collect

We are offering a “click and collect” service in certain areas. Once you have finalised the content of your order you will have a choice of delivery methods.  You can choose a location from the options available and select the one that suits you best, we will then arrange for your order to be available for you to collect on the next working day when you place your order before 1pm (on a working day).

If your order is placed after this time then depending on how close it is to 1pm we might still be able to arrange for it to be at your chosen collection point for the next day. You will need to take a copy of your order confirmation with you when you go to pick up your order. There is a small charge of £1 per order to cover packaging and handling costs.

If you would like to know more about our Click & Collect locations click here

Note: For orders made after 1pm Friday and on Saturday and Sunday they will be at the collection point on Tuesday (as we deliver them in the late afternoon of the next working day).

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